Avaya OneCloud CPaaS
(Communications Platform as a Service)
 

    Technical

  1. Guides  
    1. Rest APIs
      Inbound XML
      SMS / MMS Code of Conduct
  2. Training Videos  
    1. Avaya OneCloud CPaaS for Developers: Getting Started
      Avaya OneCloud CPaaS for Developers: Call Recording and Transcription
      Avaya OneCloud CPaaS for Developers: Conference Calls
      Avaya OneCloud CPaaS for Developers: Writing inboundXML Applications
      Avaya OneCloud CPaaS Web Services APIs for Beginners
      Developing Web Applications for Avaya OneCloud CPaaS: SMS & Make Call
      One-Click Dialogflow ES Integration for Avaya OneCloud CPaaS
      Using the Avaya Spaces Websocket API
  3. How To...  
    1. Buying a Number
      Creating an Account
      Google Dialogflow Integration
      SIP Integration Configuration
      SIP Trunking
      SMPP Configuration Guide
      Upgrading Account to Production Access
  4. Number Porting  
    1. Letter of Authorization to Change Telephone Service Provider (LOA)
      Letter of Authorization to Change Telephone Service Provider - SMS Only
      Letter of Authorization to Change Short Code Provider
      Responsible Organization Designation and Agreement of Agency (RODAA)
  5. Support Service Level Agreement (SLA) & Process  
    1. Support Service Level Agreement & Process
  6. Short Codes  
    1. Short Code Campaign Brief
      Short Code Information Guide
  7. Complaint Form  
    1. CPaaS Customer Complaint Form